Rorotika Product Support and Maintenance
The goal of our Product Support and Maintenance group is to provide a 24x7x365 personalised customer-focused, proactive service, to establish a relationship of trust and respect. The group achieves this by utilising Telco grade tools and tried-and-tested processes.
- Charging / IN
Rorotika engineers are also highly skilled in the following areas:
- UNIX-based Operating Systems (such as Solaris and Linux)
- Databases such as Oracle, Postgress, and MySQL
The Product Support and Maintenance group form a hardworking team that are always willing to help and are continually learning and growing in our areas of expertise.
Some of our driving factors include:
- Efficiency – Utilising available resources efficiently
- Availability – Being available and able
- Responsiveness – Being responsive to customer queries and proactively updating the customer on the progress of any issues.
Support Contact Information
Support / Helpline Number: +27-(0)83-592-6070
Support Desk Email Address: firstname.lastname@example.org